Here are some of our frequently asked questions. If you can't find what you're looking for, get in touch!
Ordering & Customization
How do I place an order?
You can start by browsing our curated collection of customizable apparel and merch. Once you find an item you like, upload your logo or design directly on the product page and follow the guided steps to place your order.
Can I choose specific colors for my logo or artwork?
Absolutely. We’ll send a digital mockup of your design for approval before anything goes into production. We want you to feel confident that your order will turn out exactly the way you envisioned. Nothing goes into production without your approval, unless it is an exact reorder.
Can I see a sample?
Start by selecting a product, uploading your design, and following the order steps.
Product, Decoration, & Artwork
What decoration methods do you offer?
Start by selecting a product, uploading your design, and following the order steps.
Can I use my own logo or design?
Shipping & turnaround
How long will it take to get my order?
Start by selecting a product, uploading your design, and following the order steps.
Do you ship internationally?
Start by selecting a product, uploading your design, and following the order steps.
What is your Delivery Promise?
Start by selecting a product, uploading your design, and following the order steps.
ACCOUNT & SUPPORT
How long will it take to get my order?
Start by selecting a product, uploading your design, and following the order steps.
What if I have an issue with my order?
Start by selecting a product, uploading your design, and following the order steps.
How do I get in touch with someone?
Start by selecting a product, uploading your design, and following the order steps.
Is it possible to update or cancel my order?
Start by selecting a product, uploading your design, and following the order steps.
PAYMENT
What type of payments do you accept?
Start by selecting a product, uploading your design, and following the order steps.
What if I receive more or less than I ordered?
Start by selecting a product, uploading your design, and following the order steps.
Do I have to pay a setup fee?
Start by selecting a product, uploading your design, and following the order steps.
